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Any information given on our web-site or over the phone will be held in the strictest confidence and will not be disclosed to anyone without your consent. All packages are discrete and unmarked to protect your privacy.
Credit Card Payment - Our Secure web site automatically processes your
credit card at the moment you submit your order. We do not store your credit card number.
Shipping - All orders received before 1:00PM EST will be shipped the same day. Orders after that time will go out the following business day.
Shipping Cost - Our web site calculates the cost of shipping via UPS Ground, Second Day Air and Next Day Air. If you wish your order to ship via another method, please email, phone, or fax your order to us so we can handle your order appropriately.
Orders going to Hawaii and Alaska via UPS must ship via Air service, which adds substantially to the shipping cost. Customers in those states may prefer their orders to ship via Priority Mail, which for some items offers a lower shipping cost. Please let us know if you prefer Priority Mail shipping.
Free Shipping on orders over 50 dollars placed in the continental United States will only apply to Standard Ground UPS (3-5 days) and United States Postal service first class mail of (3-5 days).
United States
(Note: Shipping time not guaranteed to Hawaii or Alaska) |
Amount
|
Price S/H
|
Standard Ground/ First-Class
(3-5 business days)
Note: Certain orders & PO Box addresses will ship
via First Class Mail
|
$0.01-$24.99 |
$4.95
|
| $25.00-$49.99 |
$5.95 |
| Over $50.00 |
FREE |
2nd Day Air
(2 business days)
Cannot ship to PO Box Addresses
|
Under $14.99 |
$13.95 |
| $15.00-$29.99 |
$16.95 |
| $30.00-$99.99 |
$19.95 |
| $100.00-$200.00 |
$22.95 |
| Over $200.00 |
CALL |
Next Day Air
(Next business day U.S. Only)
Cannot ship to PO Box Addresses
|
Under $14.99 |
$19.95 |
| $15.00-$29.99 |
$26.95 |
| $30.00-$99.99 |
$33.95 |
| $100.00-$200.00 |
$42.95 |
| Over $200.00 |
CALL |
| Next Day Air Saturday Delivery |
Add $14.00
to next day air rates |
International, APO, and FPO addresses:
We regret that our web-site cannot at this time accommodate international, APO, or FPO addresses. We ask our overseas customers to please email their orders to us. we can estimate shipping charges for your order, and email you the shipping cost.
Return Policy - Customers who wish to return their order should call us at 888-802-8378 before returning merchandise. we will make every attempt to resolve your problem to your satisfaction.
Restocking Fee - We may charge a 15% restocking fee for returned merchandise. However, we will not charge the restocking fee if we caused the problem with your order.
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